Conflict Management: Four-Day Instructor Certification

Law Enforcement Training Notice Attn: Admin/Training Coordinator Conflict  Management: Four-Day Instructor Certification
In partnership with the Blue Ash Police Department

Prevent & Mitigate Violence De-Escalate Anger & Resistance
Control Crisis & Aggression Avert Verbal & Physical Attacks
Don’t Look Bad On YouTube

Instructor: Gary Klugiewicz, Internationally Known Law Enforcement Training Expert

Tuesday, May 9, 2017 to May 12, 2017

Regular Registration $1,497 | Early Bird $1,197 | Super Saver Registration: $997 (Credit Card Only)

This course certifies participants as Verbal Defense & Influence™ (VDI) Instructors so, upon successful completion, they can teach VDI within their organization.

Participants can come from any organization that wants to have an internal expert (or experts) in how to better manage conflict — either with their clients, between departments, among team members or between supervisors and employees. Certified instructors are generally from disciplines having significant public contact (e.g., public safety, healthcare, education, security, hospitality, transportation, government services).

By adding a conflict management instructor to your team you’ll have the internal capability to train your personnel to have a preplanned and practiced approach to managing conflict and communicating under pressure.

Verbal Defense & Influence field-proven methodology has been taught to hundreds of thousands worldwide over the last 30+ years and has been shown to reduce complaints, liability and injuries, while improving team performance, morale and overall safety. Here’s just some of what is taught:

• Indicators of pending-violence and prior-trauma
• Non-escalation strategies (prevent conflict instead of having to de-escalate it)
• How to thoughtfully respond to conflict (instead of impulsively reacting)
• Tactics to address the entire spectrum of human conflict
• How to achieve the best possible outcome and improve future interactions
• How to develop a guardian (“ethical protector”) mindset, implement procedural justice and enhance community engagement. This training aligns with the Final Report of the President’s Task Force on 21st Century Policing.

This course uses Vistelar’s proprietary “fire-drill” (activity-based) vs. “fire-talk” (lecture-based) methodology and focuses on Situational Based Learning™

Click on below attachment for flyer and registration information

2017-0509 – De-Escalation Instructor Blue Ash